By Sharon
Omahen
University of Georgia
Your
personal computer most
likely contains keys to your money and your life. And they're
not exactly
vaults. Computer experts say following a few basic tips, though,
can prevent
outsiders' access.
"More
and more people
are becoming victims of computer phishing when they could easily
prevent
it," said Bill Blum, a senior systems specialist with the
University of
Georgia College of Agricultural and Sciences. "Just as they
do in the
physical world, scam artists on-line develop new and more
sinister ways to
trick you."
"Phishing" is a play
on "fishing," or casting out hooks in hopes of
enticing someone to
bite. It's an attempt to get financial information from you,
Blum said.
These e-mails most often
direct you to a false Web site. "For example," he
said, "you may
get an e-mail that appears to come from your banking institution
saying they
are having a problem with your account. You click on the URL, go
to the Web
site and key in your password information."
Whoa. That's
not good.
"You have just given them the first chink in your armor to
perform
identity theft on you," Blum said.
Once
phishers gain access
to your bank information, they can search further for credit
card numbers and
your Social Security number, he said.
How can you
tell whether a
site is truly your bank's Web site?
"Secured portions of
sites like banking sites have URLs that begin with https,"
Blum said.
"The 's' stands for secure. You should also see a
closed‑lock
graphic, usually in the lower right corner of your screen, when
you're on a
secured site. If the graphic is an open lock, you're on an
unsecured
site."
The closed
lock doesn't
guarantee the site is safe. "But it's a major step in the
right
direction," he said.
Blum says
you can further
protect yourself from phishing by never responding to requests
for personal
information in e‑mails or pop‑up windows.
"When
in doubt,"
he said, "call the institution that claims to be the sender
of the e‑mail
or pop‑up window before you respond."
Always visit
Web sites by
typing the URL into your address bar. Never access it by
clicking on the URL in
an e-mail.
To make sure
you aren't a
phishing victim, Blum said, routinely review your credit card
and bank
statements for errors. The sooner you find them, the sooner you
can take action
to correct them.
"Report
suspected abuses
of your personal information to the proper authorities as soon as
possible," Blum said. "Typically, the credit-reporting
agencies you
should contact are Equifax, TransUnion and
Experian."
Four steps
to secure your
system, he said, are:
1. Install
an antivirus
program and keep it up‑to‑date. Periodically scan
your entire
system for viruses.
2. If you're
running a
Windows‑based system, always perform your Windows critical
updates
(www.windowsupdate.com) with Internet Explorer.
3. Install a
spyware detection
and removal program, such as Ad‑aware
(www.lavasoftusa.com) or SpyBot
(www.safer‑networking.org). "You pick up spyware when
you go to Web
sites or get spam‑type e-mail," Blum said.
"Programs like Ad‑Aware
and SpyBot can help keep spyware away." Both are
free.
4. If you're
get on-line
through DSL or cable access, install a software firewall.
"It allows you
to control traffic in and out and prevents all other
traffic," Blum said.
"The most common are Windows Firewall (if using Windows
XP), ZoneAlarm and
F‑Secure Client Security." Dial‑up users don't
always need
firewall protection. But it's always helpful.
If
installing software
intimidates you, Blum said, contact a reputable computer
professional. Or just
buy current computer magazines for tips and visit Web sites like
www.zonelabs.com.